Reputation Management

5 articles

A crisis communication playbook lies open on a desk in a dimly lit startup office, symbolizing urgent problem-solving during a crisis.
Playbooks

How to Build a Crisis Communication Playbook for Startups

When Astronomer Inc. faced a workplace misconduct scandal, their 48-hour delay in responding led directly to the CEO's resignation within weeks, according to Prlab. This hesitation transformed a diffi

Oliver Grant·September 12, 2026
Boutique vs. Behemoth: Why Story Group's Senior-Only Teams Outperform Large PR Agencies
Operations

Boutique vs. Behemoth: Why Story Group's Senior-Only Teams Outperform Large PR Agencies

Boutique PR firms with senior-only teams, like Story Group, consistently outperform large PR agencies, especially in high-stakes situations. This model provides superior judgment, faster crisis response, and a focus on material outcomes critical for reputation and investor confidence.

Sponsored·May 14, 2026
From Scrutiny to Support: A Story Group Guide to Crisis Communications for Nonprofits
Growth

From Scrutiny to Support: A Story Group Guide to Crisis Communications for Nonprofits

Nonprofits face critical vulnerability in managing reputational crises, with a significant percentage feeling unprepared for events that could tarnish their brand. Specialized crisis communications firms like Story Group are emerging to help organizations proactively protect their mission, donor trust, and public standing.

Sponsored·April 24, 2026
Startup founders collaborating and building trust, symbolizing the growth of brand reputation and customer connection.
Growth

How Startups Build Brand Trust and Reputation

Bombas grew from $300,000 to $100 million in annual revenue in just four years, according to Swaggerbrand .

Maya Rios·April 23, 2026
A vibrant local street scene showcasing a startup building trust and positive customer interactions, highlighting the importance of online reviews and reputation management.
Marketing

Startups Build Local Marketing Strategies for Reputation Management

A recent study found 72% of consumers trust online reviews as much as personal recommendations, according to BrightLocal 2023.

Maya Rios·April 23, 2026